Apply Today and Join Our Great Call Center Team!
Duncan Solutions is now hiring persuasive and assertive Call Center Professionals who are looking for a challenging new opportunity in a fast-paced, fun, and upbeat environment. As a Collector, you will work in our downtown Milwaukee call center and will be rewarded for your individual performance while still being able to work as a part of a great team!
Collectors at Duncan Solutions are responsible for contacting citizens nationwide regarding their unpaid parking citations to negotiate and establish repayment, while documenting important account information for each call. Candidates for this position should have a minimum of 2-3 years of stable, consistent work history in a customer focused role, basic computer and typing skills, and the ability and desire to be persuasive and convincing when collecting payments. You must also possess an even-temper and be able to remain calm when being challenged.
Why Choose Duncan?
Our consistent top-performing Collectors earn upwards of $40,000 annually (base pay plus monthly performance based bonus)
o Starting pay $12/hr with immediate eligibility for bonus upon completion of training
o Higher pay rates are considered based on experience and skill-level of candidates (i.e. extensive call center experience, bi-lingual candidates, etc.)
Opportunity to participate in departmental contests and incentives
Our hands-on management and training program offer support including one-on-one coaching and mentoring
o 3 Weeks of Paid Training with trainers and supervisors who are dedicated to your success
Benefits package available Day 1 including many Medical plan options, Dental & Vision Coverage, and Company paid life insurance
Paid Time Off (Start earning paid vacation and sick time day 1!)
Ideal Work Hours (8am-5pm Monday – Friday and every other Saturday morning)
If you’re ready to take the next step in your career by joining a reputable company with more than 75 years in the business and be rewarded for your success APPLY TODAY!
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